Navigate to the Settings > Billing
area of the Timeular app and click on the Cancel subscription button. This will take you to the Stripe portal where you will click the Cancel plan button to the right. Click it once more on the following screen and then select a reason and click the Submit button.
Please note: If you don't see a "Cancel subscription" button you may have a legacy subscription in which case you'll need to reach out to [email protected] to cancel.
What happens after I cancel?ย
When you cancel your subscription, you will be able to use all the paid features for the remainder of the period you have paid for.
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At the end of the grace period, we will downgrade your account to become "read only".
From this point on, you will be able to view your existing data but you will not be able to modify existing data or create any new data. You will need to purchase a new subscription in order to utilize the app's features again.
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If you have any questions about this, don't hesitate to reach out - we'll be happy to assist!