(If you prefer to read this guide in German, please click here)

If you purchased your Pro subscription via the https://timeular.com/pricing or https://timeular.com/pricing-subscription pages:

Follow these steps to cancel your subscription:

  1. Log in on the "My Account" area with your email address and the password that you created during the checkout process when purchasing the Pro subscription. 

  2. Click on "Subscriptions" in the menu bar on the left side. 

  3. You will see a list of your subscriptions. Click on the subscription number to view its details. 

  4. You will now see the option "Cancel" (see screenshot below). 

5. Click on "Cancel" to confirm that you wish to cancel your subscription.

If you purchased your Pro subscription via the https://profile.timeular.com page:

Log in using the same set of credentials you use to log in to the Timeular app. Navigate to Settings > Plan & Billing and click on the Manage my plan button

Click on the Cancel plan button and on the subsequent screen click on Cancel plan to confirm.

What happens after I cancel? 

When you cancel your Pro subscription, you will be able to use all features for the remainder of the period you have paid for.

At the end of the grace period, we will downgrade your account to the Basic plan.
From this point on, you will be unable to use your configured integrations, the data export and all other Pro features.

If you have any questions about this, don't hesitate to reach out - we'll be happy to assist!

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