Since our latest firmware update, your Tracker will be always on. You will only need to actively turn off your Tracker if you want to transport it.
How to turn on your Tracker
- Simply press the black button on your Tracker once (close to the LED light).
- The light will start blinking blue, indicating that the Tracker is looking for a bluetooth connection.
- A green light will appear once the Tracker is connected to our apps.
How to turn off your Tracker
- Press the black button on the Tracker close to the LED light.
- Hold it for about 3 seconds.
- A green light will appear and slowly fade away, indicating that the Tracker is shutting down.
What if the blue or green light doesn’t appear when I press the button?
Your Tracker might already be on or it is connected to another device. Please make sure the Tracker is not connected already to your smartphone or computer. In case that doesn’t help, try to pull out the battery and then put back in again.
What if the LED shows a red light?
If you see red light blinking, the battery of your Tracker is low. Read here to find out more about the blinking patterns of the Tracker and here to learn how to change the battery.
Need any help or have feedback? Don't hesitate to reach out via email or through the chat widget in the bottom right corner of this page.